Shipping policy

Shipping Information

This policy applies to domestic (United States) . We have designed this policy to make sure you understand our shipping policies and procedures clearly. By ordering from this store, you accept the policies contained herein.

Shipping Costs

Shipping charges are determined by the selected shipping service and delivery location. Please refer to the table below for a detailed breakdown of applicable charges.

Service Name	Condition	Shipping charge
Standard	Order over 99 USD	Free
Standard	Orders under 99 USD	$6.95
Express	Flat rate	$16.95

Transit, Handling & Order Cut-Off Time

Order handling time is 1-2 business days (Monday to Friday).
Order cut-off time will be 03:00 PM (GMT+06:00) Central Standard Time (Chicago)

Transit Times:

Shipping Name	Standard
Standard	2 to 5 Business Days
Express	1 to 3 Business Days

Shipping Status:

Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.

If you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.

Order Changes:

Please notify us immediately if there are any changes to your order. You cannot exchange custom or pre-ordered pieces for other designs.

Item Not Received:

If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at info@getwheysted.com.

Change of Address

If you need to update your shipping address, please contact us at info@getwheysted.com or call us at +1 718-607-7380 within 24 hours of placing your order. Please note that we cannot change the shipping address once your order is in transit.

Incorrect address

If we return your order because you provided an incorrect address at checkout, you will bear the additional shipping costs.

For further inquiries:

If you have any further questions, please contact our customer service at

Email: info@getwheysted.com

Phone: +1 718-607-7380

Address: 11 New Hyde Park Rd, Franklin Square, NY 11010, United States

Support: Monday to Friday: 09:00 am - 06:00 pm