Refund policy

At Get Wheysted, we are committed to your satisfaction. If you are not completely satisfied with your purchase, we’re here to help.

Return Policy Overview

  • Return Window: You have 14 calendar days from the date you received your item to initiate a return.
  • Condition: To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it. The product must also be in its original packaging.

How to Initiate a Return

  • Contact Us: To initiate a return, please email us at support@getwheysted.com with your order number and reason for the return. We will provide you with instructions on how to proceed.
  • Return Shipping: Once your return is approved, you will be responsible for covering the shipping costs for returning the item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
  • Refund Processing: Once we receive your returned item and inspect it, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow 5-10 business days for the refund to appear in your account, depending on your payment provider.

    Non-Returnable Items

    Due to the nature of our products, the following items cannot be returned:

    • Opened or partially used products
    • Items purchased on sale or with a discount code

    Exchanges

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at support@getwheysted.com with details and a photo of the damaged item.

    Contact Information

    If you have any questions about our return policy or need assistance with a return, please reach out to our customer support team at support@getwheysted.com.

    Thank you for shopping with Get Wheysted! Your well-being is our priority.